opiniac.insert

The survey placed within the website content.

opiniac.insert is a survey placed within the content of analyzed website. The method of placing allows to measure loyalty, evaluation of the offer, brand or other elements placed above the survey. Using the suited questions, through the opiniac.insert survey appearing on the website, the indications on the following issues may be obtained:

 Are the users satisfied with the content provided on the website?

Is the process of handling the orders positively perceived by the users?

What is users' willingness to recommend the website to their friends or colleagues?

A significant benefit comes from the option to integrate the results of individual responses with social network features. The opiniac.com platform, and particularly the opiniac.insert survey, offers integration of loyalty surveys with the Facebook social network. It is an additional expansion of survey functionalities, useful for the Clients who have and promote their profiles on Facebook. For the responses with a score of 9 or 10, a thanks message with encouragement to like the Customer's profile on Facebook is displayed. In that way, the customers who declare they would recommend the website, are encouraged to like the fanpage, which positively affects the dynamics of fans acquisition.

 

The opiniac.insert survey may be placed anywhere on a page where the area for the survey has a minimum width of 600px  and minimum height 150px.

The survey activates automatically, requiring no special call. The survey is loaded from opiniac.com servers.

 

The options of opiniac.insert survey:

  • With automatic reloading of survey frame (iframe). In that variant there may be only one question on one page. Multipage surveys are possible, for asking a series of questions.
  • Without reloading the survey frame. There may be any number of questions on one page. The data is automatically stored in the background by AJAX mechanism.

 

Additional features of the survey:

  • Any number of survey displays on the website – there may be any number of opiniac.insert surveys on one page.
  • After loading the survey frame, it is automatically adjusted to survey size so that there is no need to scroll inside the frame.
  • In the option with frames reloading, each subsequent page of the survey may be of different length, frame size is adjusted to fit into new size of the survey.
  • Determining the actual likelihood of displaying the survey on the website. That allows to determine that e.g. 50% of users display one survey and the remaining 50% have another one.
  • Lockable display of opiniac.insert survey on the website for a specified time.

 

Example of a survey embedded on a website, with reloading:

 

 

Example of a survey embedded on a website, with reloading:

    • Understanding the reasons for leaving the website.

      Observation of users' behaviour is possible through a multitude of various statistics that are a treasure trove of knowledge for every website owner. Data collected in service statistics illustrate behaviour of particular users, regarding, among other things, the following aspects: how long the users stayed on a particular page, where they came to the website from, what pages they visited, and which of them was a page from which they left the website.

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      Multidimensional survey for the Clients

      Basic survey offered by opiniac.com platform allows for collection of declarative ratings and reviews from users on the websites. The survey is embedded on Customer's website and presented, as standard, in the lower right corner of the page, in the form of a opiniac.com pictogram + text inviting to participate in the survey.

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      Understanding the causes of cart drop-off and abandonment of purchasing process

      The main goal of any e-commerce website is making the users easily go through the purchasing process, from their needs and interests, to familiarizing them with the product and purchase, to the confirmation of transaction completion and the information about goods delivery date.

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      Precise survey on website users' loyalty

      The main objective of the NPS [ang. Net Promoter Score] is measurement of customers' loyalty. In other words, the NPS examines whether a customer/user will recommend your business/website to his/her friend.

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      The survey placed within the website content.

      opiniac.insert is a survey placed within the content of analyzed website. The method of placing allows to measure loyalty, evaluation of the offer, brand or other elements placed above the survey. Using the suited questions, through the opiniac.insert survey appearing on the website, the indications on the following issues may be obtained:

      see more

      Survey on mailing attractiveness /dedicated questions to the recipients.

      To obtain users' opinions about correspondence received from the website, it is worth using not only the available statistical tools to measure the effectiveness of the carried out promotional campaign. Also the opiniac.email survey should be used, which will enable knowing users' opinions on the correspondence content.

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      Free testing of opiniac.com platform.

      Free trial version is available for 1 month. With it, the complete functionality of the system may be used but limited to the basic questionnaire – with a set of questions based on the most common problems or issues relating to websites' users.

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      Segmentation of the survey among website visitors

      The survey consists in displaying the questionnaire or invitation to participate in the survey to a predefined group of website users. That group may be defined on the basis of selected criteria, e.g. specific behavior on the website, visiting selected pages, or it may include all new users visiting the website.

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Contact

  • Immediate contact

    kontakt@opiniac.com

  • Sales and marketing

    +48 503 480 656

  • Support and Surveys

    +48 661 627 620

  • Address for correspondence

    opiniac.com
    ul. Murarska 59
    54-135 Wrocław, Poland

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