opiniac.target

Segmentation of the survey among website visitors

The survey consists in displaying the questionnaire or invitation to participate in the survey to a predefined group of website users. That group may be defined on the basis of selected criteria, e.g. specific behavior on the website, visiting selected pages, or it may include all new users visiting the website.

Demo - Website screenshot

The survey is displayed automatically to a specified group of users. The criteria to filter the users to whom a survey is to be displayed include but are not limited to:

  • First or subsequent visit to the website;
  • Certain behaviors or characteristics of the users based on the stored cookie files; 
  • Staying on a single webpage for longer than the time specified in the survey;
  • Staying within the entire website/on a single page for more than a specified number of minutes;
  • Visiting a defined number of sub-pages;
  • Addressing the questionnaire to the users logged on to the website;
  • Being logged into the social networking site, for example the Facebook; 
  • Visiting the website from another specific websites.

opiniac.target allows taking a screenshot by the users without leaving the page and the need to install any browser add-ons. See the example

 

Additionally, it is possible to set displaying the survey to the users meeting the required criteria for selection of website visitors (e.g. the user made a specified volume or number of purchases within the last 6 months or purchased a specific product via the website, etc.). It is possible, that way, to  carry out the surveys within the group of users covered by Client's interest.

The survey may be activated by sending segmented mailings to a defined group of respondents.

    • Understanding the reasons for leaving the website.

      Observation of users' behaviour is possible through a multitude of various statistics that are a treasure trove of knowledge for every website owner. Data collected in service statistics illustrate behaviour of particular users, regarding, among other things, the following aspects: how long the users stayed on a particular page, where they came to the website from, what pages they visited, and which of them was a page from which they left the website.

      see more

      Multidimensional survey for the Clients

      Basic survey offered by opiniac.com platform allows for collection of declarative ratings and reviews from users on the websites. The survey is embedded on Customer's website and presented, as standard, in the lower right corner of the page, in the form of a opiniac.com pictogram + text inviting to participate in the survey.

      see more

      Understanding the causes of cart drop-off and abandonment of purchasing process

      The main goal of any e-commerce website is making the users easily go through the purchasing process, from their needs and interests, to familiarizing them with the product and purchase, to the confirmation of transaction completion and the information about goods delivery date.

      see more

      Precise survey on website users' loyalty

      The main objective of the NPS [ang. Net Promoter Score] is measurement of customers' loyalty. In other words, the NPS examines whether a customer/user will recommend your business/website to his/her friend.

      see more

      The survey placed within the website content.

      opiniac.insert is a survey placed within the content of analyzed website. The method of placing allows to measure loyalty, evaluation of the offer, brand or other elements placed above the survey. Using the suited questions, through the opiniac.insert survey appearing on the website, the indications on the following issues may be obtained:

      see more

      Survey on mailing attractiveness /dedicated questions to the recipients.

      To obtain users' opinions about correspondence received from the website, it is worth using not only the available statistical tools to measure the effectiveness of the carried out promotional campaign. Also the opiniac.email survey should be used, which will enable knowing users' opinions on the correspondence content.

      see more

      Free testing of opiniac.com platform.

      Free trial version is available for 1 month. With it, the complete functionality of the system may be used but limited to the basic questionnaire – with a set of questions based on the most common problems or issues relating to websites' users.

      see more

      Segmentation of the survey among website visitors

      The survey consists in displaying the questionnaire or invitation to participate in the survey to a predefined group of website users. That group may be defined on the basis of selected criteria, e.g. specific behavior on the website, visiting selected pages, or it may include all new users visiting the website.

      see more

Contact

  • Immediate contact

    kontakt@opiniac.com

  • Sales and marketing

    +48 503 480 656

  • Support and Surveys

    +48 661 627 620

  • Address for correspondence

    opiniac.com
    ul. Murarska 59
    54-135 Wrocław, Poland

Find us