The opiniac.com team members are CX passionates.

We have been present on the market since 2008 and are a group of specialists in various fields of the Internet industry. Together we deliver and develop opiniac.com platform - the industry's leading tool for measuring users' satisfaction.

We also offer a wide range of advisory services related to preparation, conduct and evaluation of surveys among the users.

Our mission is to offer support in the process of increasing satisfaction of websites', portals' and online stores' users.

5 reasons why it is worth using opiniac.com platform:

The results are the most important

opiniac.com gives answers to the questions impossible to verify in any other tests and allows improvement of the elements which directly influence websites efficiency. We are ready to set out specific, measurable aims for improving the efficiency of your website, e.g. increase in conversions from 3% up to 5% or decrease of support commitment by 10%.

Independence and neutrality of surveys

opiniac.com focuses only on recognition and analysis of your users' opinions. Following completion of a survey, we do not want to design new version of websites or to write the code. We focus exclusively on objective recommendations and due to the unique technology, we want and we can improve the websites, e-commerce stores and other projects delivered by other companies.

"The voice" belongs to the users

opiniac.com allows users to make voluntary comments on the websites they visit. We do not force them to answer any questions and we do not reward them for answers too. In line with a "customer made" global trend, only those most valuable – committed users – should be listened to. Their assessments and comments are priceless for development and optimalisation of websites.

No direct bonds to other technologies

opiniac.com is implemented in a safe environment and its integration does not infringe any safety rules. It is based solely on a standard code added to particular websites. opiniac.com works easily in any technology, from a licensed platform to open source solutions.

Knowledge and experience of our team

opiniac.com experts have the highest level of academic qualifications and many years of experience in CX field. If necessary, we also work with a group of external experts. We combine knowledge of communication, interaction, usability, survey methodology and psychology. That creates a unique potential for deepened analyses of human needs and behaviors.