Adjustment of surveys for viewing them on mobile devices

Surveys prepared with our tools are perfectly suited for mobile devices. The „true responsive web design" technology makes navigation and architecture of surveys adjust automatically to the type of device and screen size. Once created survey is ready for display on any platform, system and browser. Therefore, the logic and questions function correctly both on smaller devices such as smartphones and tablets, as well as on traditional computers - desktops.


Permanent access to the users: provides a convenient way to ask the respondents about their feelings and experiences related to mobile applications and sites. The ability to answer quickly using a mobile phone also increases the amount of filled questionnaires delivered to the users via email, used for example, in measuring post-purchase satisfaction or in demographic surveys.

Moreover, using the native functionalities of smartphones (eg. geographic location or camera), allows for enriching the obtained respondents' data in a previously unattainable way.


The use of for mobile websites:

  • the survey is activated declaratively by clicking the link;
  • the survey is event-activated as a result of scenario of events;
  • display in device default browser;
  • individual adjustment to the platform type;
  • the use of touch navigation specifics in survey questionnaires.


The use of for mobile applications:

  • the survey does not require additional coding within the application;
  • the survey is activated declaratively by clicking the „feedback” link;
  • display in device default browser;
  • individual adjustment to the aesthetics of the application;
  • the use of touch navigation specifics in survey questionnaires.

It is also possible to prepare a dedicated solution for applications, which will not open a survey in the browser but will allow, as part of the application, to save the open-responses in the form of a voice recording.

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      Observation of users' behaviour is possible through a multitude of various statistics that are a treasure trove of knowledge for every website owner. Data collected in service statistics illustrate behaviour of particular users, regarding, among other things, the following aspects: how long the users stayed on a particular page, where they came to the website from, what pages they visited, and which of them was a page from which they left the website.

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      Multidimensional survey for the Clients

      Basic survey offered by platform allows for collection of declarative ratings and reviews from users on the websites. The survey is embedded on Customer's website and presented, as standard, in the lower right corner of the page, in the form of a pictogram + text inviting to participate in the survey.

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      Understanding the causes of cart drop-off and abandonment of purchasing process

      The main goal of any e-commerce website is making the users easily go through the purchasing process, from their needs and interests, to familiarizing them with the product and purchase, to the confirmation of transaction completion and the information about goods delivery date.

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      Precise survey on website users' loyalty

      The main objective of the NPS [ang. Net Promoter Score] is measurement of customers' loyalty. In other words, the NPS examines whether a customer/user will recommend your business/website to his/her friend.

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      The survey placed within the website content.

      opiniac.insert is a survey placed within the content of analyzed website. The method of placing allows to measure loyalty, evaluation of the offer, brand or other elements placed above the survey. Using the suited questions, through the opiniac.insert survey appearing on the website, the indications on the following issues may be obtained:

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      Survey on mailing attractiveness /dedicated questions to the recipients.

      To obtain users' opinions about correspondence received from the website, it is worth using not only the available statistical tools to measure the effectiveness of the carried out promotional campaign. Also the survey should be used, which will enable knowing users' opinions on the correspondence content.

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      Free testing of platform.

      Free trial version is available for 1 month. With it, the complete functionality of the system may be used but limited to the basic questionnaire – with a set of questions based on the most common problems or issues relating to websites' users.

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      Segmentation of the survey among website visitors

      The survey consists in displaying the questionnaire or invitation to participate in the survey to a predefined group of website users. That group may be defined on the basis of selected criteria, e.g. specific behavior on the website, visiting selected pages, or it may include all new users visiting the website.

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  • Immediate contact

  • Sales and marketing

    +48 503 480 656

  • Support and Surveys

    +48 661 627 620

  • Address for correspondence
    ul. Murarska 59
    54-135 Wrocław, Poland

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